Forum LiberKey

recently developed a problem adding new programs to version 5.0 liberkey, I have set up several 5.0 liberkeyin the past few months. With no major issue all of a sudden after a few patches they all developed an issue with adding new programs where a error message appears during the first stage of downloading. In which the update checker requests for Internet, I always have Internet connection but for some reason once I say yes to there is Internet the whole process crashes. after verifying that it wasn't caused by changes in my network, router or hardware. I can only conclude that it has something to do with recent patches or updates. Error message says in effect, Application version Checker V1.3.178
An error has occurred while attempting to update application information. And asks whether I am currently connected to the Internet, with yes and no buttons either one cause the same crash.
hoping somebody can help me with this puzzling problem, software is not my thing but I use the liberkey daily to help others. Primarily older individuals with simple computer issues. For free.
Thanks again,
John

Hello.

Are you using an antivirus like Avira when you are updating ? If you are, try to desactivate it during the update process.


JP4U

I use Microsoft security essentials, it is deactivated when ever updating, the interesting thing is if you keep trying to add the apps. Eventually it will download without problems, but then the next time you add something new you get the same error message. My guess is that there is a code or program issue

John

Another puzzling piece, I noticed last weekend that I could load suites of programs like the basic suite onto my liberkey without issue, it loaded all programs without a problem. This is very puzzling to me since adding individual programs still results in the error message no programs were added or removed during or before loading the program suite, attempting to add a new program still results in the error message.

Yes I tried wiping my entire USB stick and starting over. This does not solve the individual program loading problem. Still hoping somebody can help since this is one of the best USB platforms I have a found short of this little issue
John