When I use V5 clicking on the Liberkey tools Icon immediately crashes Liberkey... I can click on any of the application groups, and open applications, but trying to open the tools in order to add more apps or update stuff immediately crashes my liberkey setup. I get a box that says Liberkey Menu Has topped working:

Here are the technical details as reported by MS. Win 7 (64 Bit) Let me know what else I can provide or other troubleshooting I can do for this issue.

Problem signature:
Problem Event Name: APPCRASH
Application Name: LiberKeyMenu.exe
Application Version: 5.0.0.83
Application Timestamp: 4c1a0a04
Fault Module Name: StackHash_ddd8
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: ddd8
Additional Information 2: ddd8fab03bd7de4907ba8475f5be16cd
Additional Information 3: 5081
Additional Information 4: 5081192b44ec2ffc26bf270ed2d4f7a4

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Hello, delio77,

It is the first time we get this feed-back.

Are you running LiberKey as admin or with others rights ?
What is the full path of your LiberKey installation ?
Could you try to run it from a new windows session ?

I am running it as an admin. I have tried it both ways, and the problem seems to follow.

Liberkey is installed on the Root of my USB stick in the Liberkey folder...

I tried it from my work desktop today, same problem, also Win 7 64... (yesterday's post I was on my laptop)

It (V5) had worked on both of these machines previously. Not sure what happened.

delio77 a écrit:It (V5) had worked on both of these machines previously. Not sure what happened.

With the same version of LiberKeyMenu (5.0.83) ?

With the same exact key... Yes.

Not sure your answer match my question (poorly written).

In fact, you say that before it was working and now, on both computer, it doesn't work.
So I want only to know if it was working with the previous LiberKey v5 version (before 16 june, build 53) or from the last release after the 16 june (build 83).

In case it was working after the last build 83, is something the same from both computer (exemple antivirus etc...) ? It works on a lot of computer with your configuration, I would like to know what is common on your side on your computers.

I have not upgraded version 5 since I installed it (late last week). Version 4.9 and 5 both worked on both of these machines.

I use Microsoft Security Essentials on the machines.

I think this may be a problem with the USB key itself. I am checking it now.

Maybe another quick test, try to install locally a platform 4.9 and makes the update to 5.0.
Check if it works, we will know if really it comes from your computer configuration.

I tried it on a new USB stick... Works fine... I guess these new Lacie Keys are garbage.. Please avoid them