New install - can't install any suite or app
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New install - can't install any suite or appI have just installed Liberkey 5.7.1.18 with latest patch, to C:\Liberkey on Windows 7. However, when I try and install the Basic Suite or any apps therefrom they download but I then get the message 'Some applications of the selected suite were not installed correctly. You can restart the wizard later to complete the installation'. If I try and browse the application catalog from 'Manage Applications' in Liberkey Tools and try the install link on the web, I am asked to 'Choose an application' (in Firefox) - if I choose Liberkey Menu, it also downloads but I then get the message 'Invalid installation package' ... what could be the problem? I am keen to use Liberkey.
Re: New install - can't install any suite or appHello and welcome on forums.
Perhaps it's a problem with your antivirus(or your firewall configuration). Try desactivate it temporaly and restart the update. JP4U
Re: New install - can't install any suite or appI added Liberkey.exe to allowed programs in Windows firewall, disabled MSE real-time protection, disabled my Webroot SecureAnywhere AV and Malwarebytes PRO real-time protection, but still the same problem. Not sure what else to try!
Re: New install - can't install any suite or appHello.
- What are the rights on the C:\Liberkey directory ? - In your firewall it's possible you've to authorize these update mirors sites: mirror1.liberkey.com mirror2.liberkey.com mirror3.liberkey.com - What is the content of the file \LiberKeyTools\Installer\LKInst.xml ? Default content is generally :
But to verify what happens exactly during install process you can activate the logs : close your Liberkey, open LKInst.xml and modify it to
Save the file and restarts your Liberkey. Retry updates with automatic process or manually by click on some apps in the portable applications catalog JP4U
Re: New install - can't install any suite or appHi
C:\Liberkey (and subfolders) is read only and I can't change thsi without running a cmd as administrator? But I see a similar program in my C: drive (GeGeek Tech Toolkit) is also read-only which updates with no problems ... I am not clear how to authorise web sites in my Windows 7 firewall, only programs? I tried automatic, then manual updates as you describe after setting log on (pasted below) - it seems to have something to do with the 7-Zip extraction?: 12:42:23 | 465C | Loading language file : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 12:42:23 | 465C | Loaded text file as ANSI (auto) : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 12:42:23 | 465C | Current language: en 12:42:23 | 465C | OpenPackage: C:\Users\Paul\AppData\Local\Temp\lbkData\PDF-XChange_Viewer_2.5.214.1.lks 12:42:23 | 465C | Embeded MD5 OK 12:42:23 | 465C | Exec 7zip => "C:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Users\Paul\AppData\Local\Temp\" "C:\Users\Paul\AppData\Local\Temp\lbkData\PDF-XC~1.LKS" "package.lbk" 12:42:26 | 465C | Erreur [c7z] Extraction échouée. 12:42:26 | 465C | Erreur en lisant les informations sur le package 12:44:00 | 2D84 | Loading language file : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 12:44:01 | 2D84 | Loaded text file as ANSI (auto) : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 12:44:01 | 2D84 | Current language: en 12:44:01 | 2D84 | OpenPackage: C:\Users\Paul\AppData\Local\Temp\lbkData\USB_DI~1.LKS 12:44:01 | 2D84 | Exec 7zip => "C:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Users\Paul\AppData\Local\Temp\" "C:\Users\Paul\AppData\Local\Temp\lbkData\USB_DI~1.LKS" "package.lbk" 12:44:03 | 2D84 | Erreur [c7z] Extraction échouée. 12:44:03 | 2D84 | Erreur en lisant les informations sur le package 12:44:03 | 2D84 | ERROR : InvalidPackageFile iI do have a program called Cryptoprevent installed (http://www.foolishit.com/vb6-projects/cryptoprevent/) which I think blocks installs from appdata but it is not issuing any alert so I do not think this program is the problem ... Paul
Re: New install - can't install any suite or appEdit file C:\Liberkey\LiberKeyTools\LKConfig.xml to try to specify a different LKS TEMP folder:
If it still fails, this is due to your antivirus/anti malware/whatever software which checks downloaded files before releasing them to applications. "Si boire des coups, aller au concert ou au match, ça devient un combat
Alors tremblez, terroristes ! Parce qu'on est surentraînés !" @glecalot
Re: New install - can't install any suite or appThis is what my LKConfig.xml currently contains:
<LKConfig version="0.1"> <Update> <BatchMode>0</BatchMode> </Update> </LKConfig> I created C:\Liberkey\MyDocuments\LKS_TEMP and replaced LKConfig.xml with your supplied code but still no luck. I had tried disabling all antimalware already, but will try some other options over time (e.g. install to a flash drive) - else I'll just have to give up on Liberkey which is very frustrating, I do not have any problems with any other similar application e.g. PortableApps.com and GeGeek Tech Toolkit (which uses Ketarin update to update the portable packages) and I would love to use Liberkey! I just need to isolate what is causing the interference on my machine. Not sure the new download path was applied, log file still looks like this: 18:10:05 | 349C | Loading language file : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 18:10:05 | 349C | Loaded text file as ANSI (auto) : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 18:10:05 | 349C | Current language: en 18:10:05 | 349C | OpenPackage: C:\Users\Paul\AppData\Local\Temp\lbkData\PDF-XChange_Viewer_2.5.214.1.lks 18:10:05 | 349C | Embeded MD5 OK 18:10:05 | 349C | Exec 7zip => "C:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Users\Paul\AppData\Local\Temp\" "C:\Users\Paul\AppData\Local\Temp\lbkData\PDF-XC~1.LKS" "package.lbk" 18:10:07 | 349C | Erreur [c7z] Extraction échouée. 18:10:08 | 349C | Erreur en lisant les informations sur le package
Re: New install - can't install any suite or appCould you confirm you restarted Liberkey after modifying the config file ?
"Si boire des coups, aller au concert ou au match, ça devient un combat
Alors tremblez, terroristes ! Parce qu'on est surentraînés !" @glecalot
Re: New install - can't install any suite or appYes I stopped and restarted LiberKey. LKConfig.xml:
<LKConfig version="0.1"> ... <Update> <DownloadPath>C:\Liberkey\MyDocuments\LKS_TEMP</DownloadPath> ... </Update> </LKConfig> I have retried download. Log: 09:23:59 | 7020 | Loading language file : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 09:23:59 | 7020 | Loaded text file as ANSI (auto) : C:\LiberKey\LiberKeyTools\Installer\LKInst_en.xml 09:23:59 | 7020 | Current language: en 09:23:59 | 7020 | OpenPackage: C:\Users\Paul\AppData\Local\Temp\lbkData\PDF-XChange_Viewer_2.5.214.1.lks 09:23:59 | 7020 | Embeded MD5 OK 09:23:59 | 7020 | Exec 7zip => "C:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Users\Paul\AppData\Local\Temp\" "C:\Users\Paul\AppData\Local\Temp\lbkData\PDF-XC~1.LKS" "package.lbk" 09:24:02 | 7020 | Informations sur le package lues avec succès [PDF-XChange Viewer] 09:24:02 | 7020 | Exec 7zip => "C:\LiberKey\LiberKeyTools\Installer\7z.exe" l -slt "C:\Users\Paul\AppData\Local\Temp\lbkData\PDF-XC~1.LKS" app_logo.bmp 09:24:04 | 7020 | ERROR ValidateDataNode liberkey.install_package.application.logo 09:24:04 | 7020 | Last 7zip Shell Output follows:
Re: New install - can't install any suite or appDamn, you put "..." in the xml ! This not compliant with the xml format.
Please remove them and correct the file like following:
"Si boire des coups, aller au concert ou au match, ça devient un combat
Alors tremblez, terroristes ! Parce qu'on est surentraînés !" @glecalot
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