Updating applications (no games) through an proxy server

all Application can be updated via the Update button in the Menu and/or Offline setup

Only Firefox and Thunderbird don't work

Offline Setup message:

This package need to download original setup files from LiberKey servers
Download size: 25.1 MB
Do you want to continue?

after pressing yes this error occurs (the same when trying update through menu)

An error occured while downloading installation files
Error 307 : Moved Temporarily

Where is located your temp folder ?
What is your antivirus ? Maybe it hangs download and blocks Liberkey Installer

C:\Windows\TEMP
McAfee Antivirus

but why only this both apps?

I read again your first message and just realise you are using a proxy.
Liberkey installer is not compatible through ISA (Microsoft) proxy. Could be the reason.

No MS proxy

and all Apps are working, only Thunderbird and Firefox "producing" this error

as I see this a possible problem:
all apps offline files contains all files needed
offline file download - install - OK

Firefox e.g. only round 50kB and wants to download the rest 25MB
trying to download that file is not possible -> Error 307

What it the content of log file : Liberkey\LiberKeyTools\Installer\log\<current_date>.log

from the last try and this location <LW>:\LiberKey\LiberKeyTools\LiberKeyMenu\log\

08:00:31 | 1CCEC | Error | Error 91 (Object variable or With block variable not set) in Sub frmMain.Form_Unload

You don't provide the right logs, check it again into Liberkey\LiberKeyTools\Installer\log
If you don't have logs into this subfolder, please activate them into file Liberkey\LiberKeyTools\Installer\LKInst.xml

Code: Select all

<LogToFile>yes</LogToFile>

And retry installation in order to generate them with error.

OK I just activated it
Test will follow tomorrow - today I'm working in home office with no proxy

Here is the entry from the LOG file:
1st Thunderbird - ERROR
2nd MPC_HomeCinema - SUCCESSFUL

08:41:07 | 1488 | Loading language file : E:\LiberKey\LiberKeyTools\Installer\LKInst_de.xml
08:41:07 | 1488 | Loaded text file as UTF8 (auto) : E:\LiberKey\LiberKeyTools\Installer\LKInst_de.xml
08:41:07 | 1488 | Current language: de
08:41:07 | 1488 | OpenPackage: E:\downloads\LiberKey\Thunderbird_31.2.0.lks
08:41:07 | 1488 | Embeded MD5 OK
08:41:07 | 1488 | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Windows\Temp\" "E:\DOWNLO~1\LiberKey\THUNDE~2.LKS" "package.lbk"
08:41:07 | 1488 | Loaded text file as ANSI (auto) : E:\LiberKey\Apps\Thunderbird\AppInfo.lbk
08:41:07 | 1488 | Installed AppInfo found.
08:41:07 | 1488 | Informations sur le package lues avec succès [Thunderbird]
08:41:07 | 1488 | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" l -slt "E:\DOWNLO~1\LiberKey\THUNDE~2.LKS" app_logo.bmp
08:41:08 | 1488 | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Windows\Temp\" "E:\DOWNLO~1\LiberKey\THUNDE~2.LKS" "app_logo.bmp"
08:41:08 | 1488 | Loaded text file as ANSI (auto) : E:\LiberKey\LiberKeyTools\LKConfig.xml
08:41:09 | 1488 | File count found from package info
08:41:09 | 1488 | Package déjà installé sur la LiberKey
08:41:10 | 1488 | Exrtacting to destination folder...
08:41:10 | 1488 | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"E:\LiberKey\Apps" "E:\DOWNLO~1\LiberKey\THUNDE~2.LKS" "Thunderbird\*"
08:41:10 | 1488 | Done.
08:41:12 | 1488 | HTTP Redirected => http://mirror1.liberkey.com/editorsetup ... 31.2.0.exe

08:41:36 | 2F3C | Loading language file : E:\LiberKey\LiberKeyTools\Installer\LKInst_de.xml
08:41:36 | 2F3C | Loaded text file as UTF8 (auto) : E:\LiberKey\LiberKeyTools\Installer\LKInst_de.xml
08:41:36 | 2F3C | Current language: de
08:41:36 | 2F3C | OpenPackage: E:\downloads\LiberKey\MPC_HomeCinema_1.7.7.lks
08:41:36 | 2F3C | Embeded MD5 OK
08:41:36 | 2F3C | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Windows\Temp\" "E:\DOWNLO~1\LiberKey\MPC_HO~1.LKS" "package.lbk"
08:41:36 | 2F3C | Informations sur le package lues avec succès [MPC HomeCinema]
08:41:36 | 2F3C | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" l -slt "E:\DOWNLO~1\LiberKey\MPC_HO~1.LKS" app_logo.bmp
08:41:36 | 2F3C | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"C:\Windows\Temp\" "E:\DOWNLO~1\LiberKey\MPC_HO~1.LKS" "app_logo.bmp"
08:41:38 | 2F3C | File count found from package info
08:41:38 | 2F3C | Exrtacting to destination folder...
08:41:38 | 2F3C | Exec 7zip => "E:\LiberKey\LiberKeyTools\Installer\7z.exe" x -y -r -o"E:\LiberKey\Apps" "E:\DOWNLO~1\LiberKey\MPC_HO~1.LKS" "MediaPlayerClassicHC\*"
08:41:49 | 2F3C | Done.
08:41:49 | 2F3C | Loaded text file as UTF8 (auto) : E:\LiberKey\LiberKeyTools\KeyFileAssoc\KeyFileAssoc.xml
08:41:49 | 2F3C | Save text file as UTF8 : E:\LiberKey\LiberKeyTools\KeyFileAssoc\KeyFileAssoc.xml

I have tried to open this link
http://mirror1.liberkey.com/editorsetup ... 31.2.0.exe

and I think that it is our
"McAfee Web Gateway has finished downloading file:
http://mirror1.liberkey.com/editorsetup ... hunderbird Setup 31.2.0.exe
Click here to get the file. "

which want a response to save the file !?