Error message

A problem using LiberKey ?
4 posts • Page 1 of 1

Error message

Postby rmanasa » 30 March 2016, 17:31

I'm getting the following error message when trying to update my USB sticks:

"Liberkey Apps version checker v.1.204
Invalid identification.
The password is incorrect"

Any idea what the problem is? Looking forward to your reply. Thank you!
rmanasa
Fresh Boarder
Fresh Boarder
 
Posts: 2
Joined: 04 November 2009, 18:35

Re: Error message

Postby leeonell » 30 March 2016, 18:10

It's because you define a user/password in the configuration of the liberkey.
Maybe you changed your password from the website and forgot to change it in the liberkey.
« Pour réussir, il ne suffit pas de prévoir. Il faut aussi savoir improviser. » I. Asimov

Le problème avec les gens qui réclament la transparence, c'est que ce sont souvent eux qui se trouvent derrière le miroir sans tain ... :ninja:
User avatar
leeonell
Team LiberKey
Team LiberKey
 
Posts: 139
Joined: 14 October 2008, 15:09
Location: Dans le nexus

Re: Error message

Postby rmanasa » 30 March 2016, 18:21

Thanks for the quick reply, leeonell. I do have a name and password defined for Liberkey, and that was the problem exactly. I'd changed the password for the site, but neglected to change it in the app. Thanks for the suggestion!
rmanasa
Fresh Boarder
Fresh Boarder
 
Posts: 2
Joined: 04 November 2009, 18:35

Re: Error message

Postby Dji » 30 March 2016, 21:02

I don't think it is linked to your Liberkey account because Liberkey App Updater does not use it.
But you need to check your Network proxy settings inside Liberkey Tools Options.
"Si boire des coups, aller au concert ou au match, ça devient un combat
Alors tremblez, terroristes !
Parce qu'on est surentraînés !"
@glecalot
User avatar
Dji
Administrator
Administrator
 
Posts: 3724
Joined: 28 November 2007, 09:57
Location: Quelque part entre les ombres


4 posts • Page 1 of 1

Return to Support

Who is online

Users browsing this forum: No registered users and 494 guests