5.0 update will not install

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5.0 update will not install

Messagede douglask » 03 Septembre 2010, 16:13

Running Lbk4xTo50.exe in the root of my LiberKey drive returns the error titled: LiberKey updater v1.0.14, with the text:
An error occured while attempting to move the folder LBK_50_PLATFORM\LiberKeyTools
Please check that this folder is not currently open by windows explorer and that it contains no application running.

There are no locks on any files or folders in the drive. I have checked with a copy of Unlocker that is not running off the liberkey drive immediately before running the Lbk4xTo50.exe file, and there are no locks of any kind on the drive.

There are no read only files on the drive. I have reset them all to read write.

The filesystem of the drive is FAT32.

I have tried to run this under both Windows XP SP3 32bit and Windows 7 Professional 64bit.

Help?
douglask
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Re: 5.0 update will not install

Messagede opendev » 03 Septembre 2010, 16:40

hello,

Have you got a directory LBK_MIGRATION_BACKUP in MyDocuments ?

If yes, could you give us the content of the file update.log (present in LBK_MIGRATION_BACKUP) ?
merci de lire ce message
please read this message
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Re: 5.0 update will not install

Messagede Scout » 03 Septembre 2010, 21:11

Same Error here.
I have not a directory LBK_MIGRATION_BACKUP in MyDocuments and not a file update.log

Update 5.0 beta to 5.0
filesystem Fat 32

Windows 7 ultima 64bit
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Re: 5.0 update will not install

Messagede Quarantine » 04 Septembre 2010, 20:15

I had a similar problem. I got around it by manually creating the folders when it could not create them automatically.

The 2 folders it could not create were:
\MyDocuments\LBK_MIGRATION_BACKUP
\MyDocuments\LBK_MIGRATION_BACKUP\Apps

Contents of update.log

2010-09-04 15:08:53 - - Start LiberKey 5 migration tool v1.0.27
2010-09-04 15:08:56 - Import data from LiberKey 5.0 ...
2010-09-04 15:08:56 - Closing KFA...
2010-09-04 15:08:56 - KFA process not found
2010-09-04 15:08:56 - KFA closed
2010-09-04 15:08:56 - Closing LiberKey Apps Closer...
2010-09-04 15:08:56 - LKAppsClose process not found
2010-09-04 15:08:56 - LKAppsClose closed
2010-09-04 15:08:56 - Closing LiberKey Menu...
2010-09-04 15:08:56 - LiberKey Menu process not found
2010-09-04 15:08:56 - LiberKey Menu closed
2010-09-04 15:08:56 - Closing ASuite...
2010-09-04 15:08:56 - ASuite process not found
2010-09-04 15:08:56 - ASuite closed
2010-09-04 15:08:56 - Closing LiberKey Portabilizer...
2010-09-04 15:08:56 - LiberKey Portabilizer closed
2010-09-04 15:08:56 - Closing other tools...
2010-09-04 15:08:56 - Testing LiberKeyTools folder access...
2010-09-04 15:08:56 - Backup obslolete files...
2010-09-04 15:10:00 - Backup file done: history.txt
2010-09-04 15:10:00 - Backup file done: license.txt
2010-09-04 15:10:00 - Backup file done: readme.txt
2010-09-04 15:10:00 - Backup file done: version.txt
2010-09-04 15:10:00 - Backup file done: LiberKey.ini
2010-09-04 15:10:00 - Backup file done: LiberKey.exe
2010-09-04 15:10:00 - Backup file done: LiberKey.exe.bak
2010-09-04 15:10:00 - Backup file done: LiberKeyTools
2010-09-04 15:10:30 - Backup file done: Apps\Asuite
2010-09-04 15:10:30 - Backup file done: Apps\KeyFileAssoc
2010-09-04 15:10:31 - Installing the new LiberKey Platform...
2010-09-04 15:10:31 - Import config files..
2010-09-04 15:10:35 - Starting LiberKey Menu...

Updated from 5.0 beta
File system on USB drive NTFS
Windows 7 Professional
Quarantine
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