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Open Office Removed?

MessagePosté: 15 Juin 2010, 06:21
de dovari
Hi All...

i had Open Office installed in my PC, (one of my Liberkey applications).

about 3 days ago, i find that the application was removed. I think that the problem begin with the update of the Jun 10.

Now i try to remove, reinstall, all the Ofimatic Suite, but the problem is continue...

can anyone help me?
Thanks!

Re: Open Office Removed?

MessagePosté: 15 Juin 2010, 08:21
de Dji
What happens when you try to reinstall OpenOffice ?
Do you have similar issue with another application ?

Re: Open Office Removed?

MessagePosté: 15 Juin 2010, 09:55
de dovari
Dji a écrit:What happens when you try to reinstall OpenOffice ?
Do you have similar issue with another application ?



when i reinstall, all the process is OK. i have no receive any error.
but:
1. when i open the application i receive an alert with: "cannot find .... application"
2. The Open Office Folder into the Apps Liberkey Folder, is "empty" only in one folder and no more...

Thanks for your help!

Re: Open Office Removed?

MessagePosté: 15 Juin 2010, 11:02
de Dji
Sounds like an antispyware/antivirus which blocks the install process.
Try to temporally deactivate it and try again to install it.

If it does not work, download the offline patch (.lks) :
2010-06-15 10 53 31.jpg
2010-06-15 10 53 31.jpg (39.26 Kio) Vu 17786 fois


And run it. Be sure you have KFA - KeyfileAssoc - running and file extensions associated to Liberkey applications in order to launch automatically Liberkey Installer (LKInst.exe) :
(example with Kitty with the French version of Liberkey Installer)
2010-06-15 11 00 07.jpg
2010-06-15 11 00 07.jpg (45.4 Kio) Vu 17786 fois


If it still does not work, rename .lks to .zip, unzip it and copy OpenOffice subfolder (not with "_EN") into Liberkey\Apps\ folder.

At any steps, let us know which kind of errors you got.
could you please let us know what is your antiviurs/antispyware and which operating system (32/64 bits ?) you have.
Thanks.

Re: Open Office Removed?

MessagePosté: 15 Juin 2010, 18:14
de dovari
Dji a écrit:Sounds like an antispyware/antivirus which blocks the install process.
Try to temporally deactivate it and try again to install it.

If it does not work, download the offline patch (.lks) :
2010-06-15 10 53 31.jpg


And run it. Be sure you have KFA - KeyfileAssoc - running and file extensions associated to Liberkey applications in order to launch automatically Liberkey Installer (LKInst.exe) :
(example with Kitty with the French version of Liberkey Installer)
2010-06-15 11 00 07.jpg


If it still does not work, rename .lks to .zip, unzip it and copy OpenOffice subfolder (not with "_EN") into Liberkey\Apps\ folder.

At any steps, let us know which kind of errors you got.
could you please let us know what is your antiviurs/antispyware and which operating system (32/64 bits ?) you have.
Thanks.



The First options worked!!!
Thanks!

Re: Open Office Removed?

MessagePosté: 15 Juin 2010, 20:47
de Dji
dovari a écrit:The First options worked!!!Thanks!

The best now would be to put "*.liberkey.com" in your antivirus/antispyware white list (web protection)
But also Liberkey download (temporary) folder:
C:\Documents and Settings\<your_account_login_here>\Local Settings\Temp\lbkData