[solved] Thunderbird won't start

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[solved] Thunderbird won't start

Messagede fnagel » 04 Novembre 2010, 15:35

Thunderbird does not start at all. I tried on Win XP SP3 and a fresh Win7 (with latest Updates). Different AntiViurs on each system. Both users have admin rights. Runs on a USB Stick.

Following error message in WIn7:
Code: Tout sélectionner
Problemsignatur:
  Problemereignisname:    APPCRASH
  Anwendungsname:    thunderbird.exe
  Anwendungsversion:    1.9.2.3952
  Anwendungszeitstempel:    4cc7e658
  Fehlermodulname:    thunderbird.exe
  Fehlermodulversion:    1.9.2.3952
  Fehlermodulzeitstempel:    4cc7e658
  Ausnahmecode:    c000001d
  Ausnahmeoffset:    001dff8f
  Betriebsystemversion:    6.1.7600.2.0.0.256.48
  Gebietsschema-ID:    1031
  Zusatzinformation 1:    0a9e
  Zusatzinformation 2:    0a9e372d3b4ad19135b953a78882e789
  Zusatzinformation 3:    0a9e
  Zusatzinformation 4:    0a9e372d3b4ad19135b953a78882e789

Sorry, its a German language installation.

Any hints?
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fnagel
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Re: Thunderbird won't start

Messagede skybird » 04 Novembre 2010, 16:08

Hello fnagel.

For test:
rename the folder \Apps\Thunderbird\Data into \Apps\Thunderbird\Data_old and launch Thunderbird.
Does it start ?

If not,
rename the folder \Apps\Thunderbird into \Apps\Thunderbird_old and do a fresh install from catalog.
(confirm re-installation message)

Same problem ?
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Re: Thunderbird won't start

Messagede fnagel » 04 Novembre 2010, 16:50

Thanks a lot, your second approach worked for me. I already tried to reinstall TB but without renaming / deleting the old one. I will remember next time.

Thanks for your fast response.

Felix
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Re: Thunderbird won't start

Messagede fnagel » 04 Novembre 2010, 16:58

Samll follo-up:

How to get a German localized TB?
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Re: Thunderbird won't start

Messagede skybird » 04 Novembre 2010, 19:10

fnagel a écrit:How to get a German localized TB?

We are working on this in order to provide more localizations for this application (and some others).

Currently,
Download the file de.xpi in this folder for Thunderbird 3.1.6 and drop it in the add-ons windows
(Tools >> Add-ons)
Go to Options, Advanced, in General's Tab choose Configuration Editor. The panel about:config appear. In filter type general.useragent.local , set value to de and restart Thunderbird.

The update process will keep this setting.
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Re: [solved] Thunderbird won't start

Messagede fnagel » 05 Novembre 2010, 20:59

Thanks for this info. I will give a try (as soon my F***** USB stick works again :-)
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