Update patch is not working

A problem using LiberKey ?
9 messages • Page 1 sur 1

Update patch is not working

Messagede texastech » 24 Octobre 2012, 20:37

got an alert to update LiberKey today. when I download and update the patch I get the dialog window LKPatcher v1.0.8 message "LiberKey is not running, would you like to select it's folder manually?" Liberkey is clearly running.

I click yes but no matter which folder I select I get an error message in French "La LiberKey n'a pas etre trouvee dans ce repertoire"

Just a note of thanks for a great program, I use it every day.
texastech
Fresh Boarder
Fresh Boarder
 
Messages: 5
Inscription: 24 Octobre 2012, 20:28

Re: Update patch is not working

Messagede DennisW » 26 Octobre 2012, 08:12

Is it possible to make the update patch available offline?
The security policies are not allowing me to update online. Thank you!
DennisW
Fresh Boarder
Fresh Boarder
 
Messages: 12
Inscription: 09 Juin 2012, 19:04

Re: Update patch is not working

Messagede texastech » 30 Octobre 2012, 16:09

really annoys me to have software telling me to update something and not having it work. so I installed the latest version (5.7.062) all over again into a new folder, and added apps all over again. not a bad thing since I tend to accumulate too many apps. so this issue is now fixed for me and am happy. :)
texastech
Fresh Boarder
Fresh Boarder
 
Messages: 5
Inscription: 24 Octobre 2012, 20:28

Re: Update patch is not working

Messagede DennisW » 30 Octobre 2012, 19:20

Where did you get the latest version? In the Download section is the old version...
DennisW
Fresh Boarder
Fresh Boarder
 
Messages: 12
Inscription: 09 Juin 2012, 19:04

Re: Update patch is not working

Messagede texastech » 30 Octobre 2012, 19:25

I don't know, installed Liberkey to wife's PC about 2 mths ago and I just noticed it was the updated version after I started having problems. I agree, I could not find it on their site.
texastech
Fresh Boarder
Fresh Boarder
 
Messages: 5
Inscription: 24 Octobre 2012, 20:28

Re: Update patch is not working

Messagede JP4U » 30 Octobre 2012, 23:34

Hello texastech.

Could you say us wath are the technical informations of your Liberkey : you can find them with Liberkey Tools => Configuration => Technical information You can copy it with the button Copy this information to the clipboard then paste it in your message.

Have-you try the Beta chanel ? (http://www.liberkey.com/fr/forums/development/beta-channel-opens-for-liberkey-4319.html)

JP4U
Avatar de l’utilisateur
JP4U
Team LiberKey
Team LiberKey
 
Messages: 3012
Inscription: 30 Mars 2007, 13:58

Re: Update patch is not working

Messagede DennisW » 31 Octobre 2012, 08:42

This is my configuration:

LiberKey 5.7 - 20120530112654 - en (1.15)
Root folder: D:\Program Files\Liber\
Windows 7 (NT 6.1.7600) 32bits
Update channel: normal
Logs: OFF (Level: Error)
Antivirus: Symantec Endpoint Protection (Symantec Corporation) version: 11.0.4202.48, OnAccessScanning: enabled, Uptodate: yes
7-Zip - 9.20 - Installer\7z.exe
LiberKey Inst - 1.2.0.136 - Installer\LKInst.exe
KEY Files Assoc' - 1.8.0.35 - KeyFileAssoc\KeyFileAssoc.exe
LiberKey Menu - 5.7.0.17 - LiberKeyMenu\LiberKeyMenu.exe
LiberKey Portabilizer - 2.0.0.382 - LiberKeyPortabilizer\LiberKeyPortabilizer.exe
LiberKey Apps Closer - 1.0.0.34 - LKAppsClose\LKAppsClose.exe
Liberkey Apps Version Checker - 1.3.0.204 - LKAppsVCheck\LKAppsVCheck.exe
LiberKey Disk Ejector - 0.1.0.16 - LkDiskEjector\LkDiskEjector.exe
LiberKey USB Eject - 2.0.0.12 - LkDiskEjector\LkEject.exe
LiberKey Portable Desktop Shortcuts - 0.1.0.56 - PDS\PDS.exe
WAK - 1.0.0.14 - WAK.exe

The automatic update of Liberkey does not work for me, because I cannot download *.exe files. That is why I was inquiring about the offline update or the last version.
DennisW
Fresh Boarder
Fresh Boarder
 
Messages: 12
Inscription: 09 Juin 2012, 19:04

Re: Update patch is not working

Messagede JP4U » 01 Novembre 2012, 09:53

Hello.

Not sure have found the solution at your problem.

Perhaps a problem with the path.
It seems to me that another user in the past had the same problem because of the management of rights "Program Files" with Windows Seven.
Close your Liberkey.
Copy Liber\ in a new file at the root of D: for example.
Start the copy and try update.

It can be also a problem with your antivirus. Try to temporarily disable it and restart updates.

JP4U
Avatar de l’utilisateur
JP4U
Team LiberKey
Team LiberKey
 
Messages: 3012
Inscription: 30 Mars 2007, 13:58

Re: Update patch is not working

Messagede kokbira » 05 Novembre 2012, 14:55

I recommend you to place LiberKey folder in a drive root (c:\, d:\ etc.) because some apps aren't ready to use on other locations, like Gimp and its libraries...
Avatar de l’utilisateur
kokbira
Expert Boarder
Expert Boarder
 
Messages: 129
Inscription: 09 Juillet 2010, 15:09


9 messages • Page 1 sur 1

Retourner vers Support

Qui est en ligne

Utilisateurs parcourant ce forum: Aucun utilisateur enregistré et 323 invités